February 2010
Our client of the month for February is the office of Dr. Wilson M.D., of Sunrise Family Medical PC in Hicksville, NY.
Dr. Wilson is a new client for us, having switched to our managed services in the fall of last year. After finding us in the yellowpages, I had the opportunity to speak with Dr. Wilson at length on the telephone. He was quite frustrated by his current providers inability to get his network in order and by his rapidly escalating support bills.
We spent a Saturday afternoon performing a free audit of the Doctor's office including his server and 7 workstations. What we found was very troubling. There were numerous malware infections running rampant on their systems, and their backup had not successfully completed in nearly 2 months! Correcting these issues took over 5 hours and they all could have been avoided with some proper preventive maintenance.
When the staff arrived on Monday, they immediately noticed a major difference in the performance of their network and were able to get back to their business, helping people! We thank Dr. Wilson, Patty, and the rest of the staff for putting their faith in us.
"For us, our ability to assist our patients in a timely matter is critical. New Millennium has turned our computers from a source of frustration to a joy to work with. Their proactive maintenance keeps us running smoothly and we have not had a single virus or server outage since."
Sally Paterson
Office Manager
Are you constantly struggling with computer problems, incompetent technicians and IT bills that are out of control?
Does your business have five or more computers? If so, we would like to give you 2 free hours of computer support to prove that we do a better job than your current computer support company.
Fill this out today to secure your 2 free hours!
Warning!
Don’t even think about calling a computer consultant before you read this…
If you are a small business owner looking for computer support then it’s critical that you get and read this small business advisory: An Insider’s Guide to Choosing an Honest, Reliable, and Competent Computer Repair Technician.
About New Millennium Technology Services
New Millennium Technology Services is a Long Island based computer support and network management firm with an organization-wide passion to serve the needs of your business.
We strive to offer the highest quality support services at reasonable rates, coupled with the best customer service and support around.
When you entrust us with the task of ensuring your systems are running flawlessly, we take that responsibility very seriously. We understand that a well managed and maintained company infrastructure can mean the difference between increased office productivity or diminished efficiency and frustration for your employees.
Having a good technology partner is critical to the survival of any business. While there are many companies that offer these services, you will find that our expertise, as well as our dedication to your satisfaction, sets us apart.
About Our Technicians
Our technicians have extensive practical experience with systems design, networking, software upgrades and hardware maintenance and repair. They are selected not only based upon their technical abilities, but also for their ability to go above and beyond the expectations of our clients.
All of our technicians are CompTIA A+ and Network+ certified, DELL Certified System Experts, as well as Microsoft Certified System Engineers. These certifications, as well as their years of experience in the technology sector, ensure that they are qualified and can handle any challenges that arise.
About Frank Bravata
I got my start in information technology working as a desktop support technician in New York in 1998. Almost immediately, I realized that I had stumbled upon something that I was both talented in and enjoyed immensely.
In 2000, I joined the Army and spent a year in training furthering my technology mastery. Upon completion of my training, I served 8 years in the Army Reserves providing IT support to the 78th Division. In addition, I have also held positions at Panasonic USA in Torrance, California, and Chelsea Computer in New York, NY.
As a business owner myself, I know how frustrating computer problems can be for a small business. I also understand how difficult it can be to find a dependable computer expert that is easy to reach, responds quickly to your calls, and who will give you honest, straight-forward advice you want.
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