February 2010
Our client of the month for February is the office of Dr. Wilson M.D., of Sunrise Family Medical PC in Hicksville, NY.
Dr. Wilson is a new client for us, having switched to our managed services in the fall of last year. After finding us in the yellowpages, I had the opportunity to speak with Dr. Wilson at length on the telephone. He was quite frustrated by his current providers inability to get his network in order and by his rapidly escalating support bills.
We spent a Saturday afternoon performing a free audit of the Doctor's office including his server and 7 workstations. What we found was very troubling. There were numerous malware infections running rampant on their systems, and their backup had not successfully completed in nearly 2 months! Correcting these issues took over 5 hours and they all could have been avoided with some proper preventive maintenance.
When the staff arrived on Monday, they immediately noticed a major difference in the performance of their network and were able to get back to their business, helping people! We thank Dr. Wilson, Patty, and the rest of the staff for putting their faith in us.
"For us, our ability to assist our patients in a timely matter is critical. New Millennium has turned our computers from a source of frustration to a joy to work with. Their proactive maintenance keeps us running smoothly and we have not had a single virus or server outage since."
Sally Paterson
Office Manager
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Warning!
Don’t even think about calling a computer consultant before you read this…
If you are a small business owner looking for computer support then it’s critical that you get and read this small business advisory: An Insider’s Guide to Choosing an Honest, Reliable, and Competent Computer Repair Technician.
Does it Seem Like a Gremlin is Living Inside your Computer? It could be a Virus, Spyware or Worse.
No matter what kind of PC you have, it must be protected against viruses and other pests. A thorough cleaning and installation of the latest protective software can save you a lot of headaches and more expensive repairs down the line.
Virus/Trojans
Virus Detection No matter what kind of PC you have, it must be protected against viruses and other forms of malicious software such as worms and Trojan horses. A thorough cleaning and installation of the latest protective software can save you a lot of headaches and more expensive repairs down the line. In addition, not only do antivirus programs protect your computer from damage, but they also prevent you from accidentally passing viruses on to family and friends when you send e-mail or share files. If you're unsure about which virus software to install or how to configure it, just ask our experts.
Spyware/Malware
The word "spyware" elicits an immediate reaction from anyone who has surfed the Internet in the past couple of years. Pop-up advertisements, suddenly sluggish Internet connections, and strange icons that mysteriously appear on your desktop and refuse to be removed are all associated with a type of program called spyware.
Although appearing harmless at times, these annoyances can cross the line into clearly malicious behavior. For example, the program may search for and steal confidential information, such as user names and passwords, for fraudulent purposes. A thorough cleaning of your system, and some preventative measures will get your system running like new.
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