February 2010
Our client of the month for February is the office of Dr. Wilson M.D., of Sunrise Family Medical PC in Hicksville, NY.
Dr. Wilson is a new client for us, having switched to our managed services in the fall of last year. After finding us in the yellowpages, I had the opportunity to speak with Dr. Wilson at length on the telephone. He was quite frustrated by his current providers inability to get his network in order and by his rapidly escalating support bills.
We spent a Saturday afternoon performing a free audit of the Doctor's office including his server and 7 workstations. What we found was very troubling. There were numerous malware infections running rampant on their systems, and their backup had not successfully completed in nearly 2 months! Correcting these issues took over 5 hours and they all could have been avoided with some proper preventive maintenance.
When the staff arrived on Monday, they immediately noticed a major difference in the performance of their network and were able to get back to their business, helping people! We thank Dr. Wilson, Patty, and the rest of the staff for putting their faith in us.
"For us, our ability to assist our patients in a timely matter is critical. New Millennium has turned our computers from a source of frustration to a joy to work with. Their proactive maintenance keeps us running smoothly and we have not had a single virus or server outage since."
Sally Paterson
Office Manager
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