Client of the Month

February 2010

Our client of the month for February is the office of Dr. Wilson M.D., of Sunrise Family Medical PC in Hicksville, NY.

Dr. Wilson is a new client for us, having switched to our managed services in the fall of last year. After finding us in the yellowpages, I had the opportunity to speak with Dr. Wilson at length on the telephone. He was quite frustrated by his current providers inability to get his network in order and by his rapidly escalating support bills.

We spent a Saturday afternoon performing a free audit of the Doctor's office including his server and 7 workstations. What we found was very troubling. There were numerous malware infections running rampant on their systems, and their backup had not successfully completed in nearly 2 months! Correcting these issues took over 5 hours and they all could have been avoided with some proper preventive maintenance.

When the staff arrived on Monday, they immediately noticed a major difference in the performance of their network and were able to get back to their business, helping people! We thank Dr. Wilson, Patty, and the rest of the staff for putting their faith in us.

Patty

"For us, our ability to assist our patients in a timely matter is critical. New Millennium has turned our computers from a source of frustration to a joy to work with. Their proactive maintenance keeps us running smoothly and we have not had a single virus or server outage since."

Sally Paterson
Office Manager

Long Island Business IT Support

Are you constantly struggling with computer problems, incompetent technicians and IT bills that are out of control?

Does your business have five or more computers? If so, we would like to give you 2 free hours of computer support to prove that we do a better job than your current computer support company.

Fill this out today to secure your 2 free hours!

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Are Your IT Costs Through the Roof? Are you tired of lost productivity, system failures, and technicians that are indifferent to your suffering?

Our TotalCare™ Program is designed to dramatically reduce or eliminate computer problems in your business while maximizing your network’s speed, performance, and stability, without the expense of a full-time IT staff. Unlike other computer consultants who profit from the failures in your IT environment, our purpose is to PREVENT computer problems from escalating into unexpected downtime, data loss, interruptions in business, and financial loss. In fact, our program does not allow us to profit from your technology troubles in any way.

This program is ideal for business owners who:

  • Need to have their computer network, e-mail, database, and Internet access up and running 24/7/365 without problems.
  • Value the security of their data, and want to do everything possible to prevent loss, corruption, or theft.
  • Want to maximize the speed, availability, and performance of their network.
  • Hate dealing with--or thinking about--computer problems and other complexities of operating a computer network.
  • Don’t have the time or staff to deal with computer network maintenance.

The Benefits of Our Total Care Technology Support Program

Your satisfaction is guaranteed. At any point up within 90 days you are not happy with our services, simply contact our office for a full 100% refund.

You’ll avoid expensive repairs and recovery costs. Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.

You’ll experience faster performance, fewer glitches, and practically zero downtime. Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventive maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.

You’ll feel as though you have an in-house IT department--without the costs. As client, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.

You’ll receive substantial discounts on IT services that you are already buying. Most IT firms will nickel and dime you over every little thing they do. Under this program, you’ll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.

You’ll receive a faster response to your problems. Thanks to our remote monitoring and maintenance software, we will have the ability to remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch a technician to your office the same day.

You’ll be able to budget for network support just like rent or insurance. Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Now you can.

You’ll sleep easier knowing the “gremlins at the gate” are being watched. Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and ongoing maintenance, you’ll have one less thing to worry about.

You’ll safeguard your data. The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.

You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and your network. Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.

You’ll gain incredible peace of mind. As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.

Call today to speak to a technician: (631) 648-8647
You will receive 2 free hours of service and our staff will show you how much better your network can be!


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