February 2010
Our client of the month for February is the office of Dr. Wilson M.D., of Sunrise Family Medical PC in Hicksville, NY.
Dr. Wilson is a new client for us, having switched to our managed services in the fall of last year. After finding us in the yellowpages, I had the opportunity to speak with Dr. Wilson at length on the telephone. He was quite frustrated by his current providers inability to get his network in order and by his rapidly escalating support bills.
We spent a Saturday afternoon performing a free audit of the Doctor's office including his server and 7 workstations. What we found was very troubling. There were numerous malware infections running rampant on their systems, and their backup had not successfully completed in nearly 2 months! Correcting these issues took over 5 hours and they all could have been avoided with some proper preventive maintenance.
When the staff arrived on Monday, they immediately noticed a major difference in the performance of their network and were able to get back to their business, helping people! We thank Dr. Wilson, Patty, and the rest of the staff for putting their faith in us.
"For us, our ability to assist our patients in a timely matter is critical. New Millennium has turned our computers from a source of frustration to a joy to work with. Their proactive maintenance keeps us running smoothly and we have not had a single virus or server outage since."
Sally Paterson
Office Manager
Are you constantly struggling with computer problems, incompetent technicians and IT bills that are out of control?
Does your business have five or more computers? If so, we would like to give you 2 free hours of computer support to prove that we do a better job than your current computer support company.
Fill this out today to secure your 2 free hours!
Warning!
Don’t even think about calling a computer consultant before you read this…
If you are a small business owner looking for computer support then it’s critical that you get and read this small business advisory: An Insider’s Guide to Choosing an Honest, Reliable, and Competent Computer Repair Technician.
Is This You?
We specialize in computer repair, installation, and support for
small business owners on Long Island.
Our typical customer has 5 to 50 workstations, is a professional service business, and relies heavily on e-mail, the Internet, and their computer network for running their business. Our clients hire us to support their network because they do not want to incur the overhead and cost of a full-time IT staff, and they don’t want to burden their employees with the responsibility of troubleshooting the company network.
We are most successful in working with clients that:
- Demand reliability and security from their computer network.
- See technology as a power tool for increasing productivity and gaining competitive advantages.
- Want a technology partner that will act as a trusted advisor and seek to improve the productivity, profitability, and operations of their business through technology.
- Are willing to invest in technology to improve communication and eliminate manual tasks.
Don’t Take Our Word For It;
Just Listen To What Our Customers Have To Say…
"For us, our ability to assist our patients in a timely matter is critical. New Millennium has turned our computers from a source of frustration to a joy to work with. Their proactive maintenance keeps us running smoothly and we have not had a single virus or server outage since."
Sally Paterson, Office Manager - Sunrise Medical PC
"New Millennium has been a godsend to our business. Not only have they consistently provided outstanding IT support, but they have done so with both consideration for our needs, and for our budget."
Josh Harlen, Riverhead, Long Island, NY
"For the past three years, we have worked with New Millennium to handle all of our computer needs. In all cases, my issues and concerns were addressed, problems were rectified, and tasks were completed in a timely and professional manner. I have recommended their services on several occasions and will continue to do so without hesitation."
Dennis Traglia, Central NY Staffing Services
"As a new computer user, above the age of understanding the technical issues, I have appreciated [the tech's] patience with me. He has provided all the necessary hardware, software and most importantly the hands-on help and training. If you want to be literate on the computer, he will see to it!"
Darryl Lieber, First Partners, Inc., Long Island, NY
"When I encountered a computer problem which completely baffled me, I called upon New Millennium Technology Services. It was a great choice, since the problem was resolved by the very understanding, knowledgeable, and polite person who checked it out for me. I would urge others with computer problems to do as I did and call them for helpful assistance."
Wayne Harrison, Midtown, NYC
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